Transparent Support, Seamless Service.
-Glass Connect Solutions
Our approach
At Glass Connect Solutions, our customer-first approach is built on transparency, reliability, and results. Every interaction is tailored to meet your unique needs — whether you're seeking professional staffing, seamless admin support, reliable janitorial services, or trusted daycare solutions.
We pride ourselves on:
Proactive service — anticipating your needs before they arise
Empathetic engagement — ensuring you feel heard, valued, and supported
Efficient delivery — powered by smart systems and responsive communication
Our team is committed to continuous improvement and rigorous quality assurance — so you get more than support; you get partnership.
We don’t just provide services. We deliver peace of mind.
About Us
At Glass Connect Solutions, we are committed to delivering transparent support and seamless service tailored to meet the unique needs of government agencies and private clients across Florida. As a certified minority- and woman-owned business, we take pride in offering reliable, professional solutions that help organizations operate smoothly and efficiently.
Our expertise spans a variety of essential services, including janitorial and cleaning, administrative support, staffing solutions, and daycare services. We provide flexible, customized support designed to fit your specific project requirements—whether you need ongoing assistance or short-term contract help.
Fully registered with SAM.gov (CAGE Code:143M9) and the Florida Office of Supplier Diversity, Glass Connect Solutions is dedicated to building trusted partnerships based on integrity, quality, and responsive communication.
Our Services
Administrative Support
Scheduling & Calendar Management: Coordinating appointments and meetings efficiently.
Correspondence Handling: Managing emails, phone calls, and other communications.
Document & Data Management: Organizing files, data entry, and record keeping.
Daycare Services Support
Classroom Assistance: Supporting daycare staff with child supervision and activities.
Administrative Support: Managing enrollment records, parent communications, and compliance paperwork.
Safety & Compliance: Ensuring adherence to childcare regulations and standards.
Virtual Receptionist Services
Call Screening: Filtering and directing calls based on the caller’s needs.
Message Taking: Recording and relaying messages to the appropriate parties.
Staffing Solutions
Temporary Staffing: Providing qualified candidates for short-term projects.
Permanent Placement: Helping find full-time professionals who fit your company culture.
On-Call Staffing: Flexible personnel ready to support fluctuating business needs.
Market Research & Data Collection
Surveys and Polls: Conducting surveys and polls to gather market data and customer opinions.
Data Analysis: Analyzing collected data to provide insights and recommendations.
Janitorial and Cleaning Services
Commercial Cleaning: Delivering reliable cleaning for offices, schools, and government buildings.
Sanitation & Disinfection: Ensuring safe and sanitary environments with thorough cleaning protocols.
Facility Maintenance Support: Assisting with upkeep tasks to maintain clean, presentable spaces.
Technical Support
Troubleshooting: Providing solutions for technical issues related to products or services.
Installation Assistance: Guiding customers through the installation of products or software.
System Maintenance: Offering support for routine maintenance and updates.
Customer Support
General Inquiries: Handling general questions and providing information about products or services.
Order Processing: Assisting with order placement, modifications, and cancellations.
Returns and Exchanges: Managing product returns, exchanges, and refunds.
Billing & Account Management
Account Inquiries: Addressing questions related to account status, billing, and payment options.
Payment Processing: Assisting with payment transactions and resolving billing issues.
Subscription Management: Managing subscription plans, renewals, and cancellations.
Why Choose Us
Certified and Compliant
We are a certified minority- and woman-owned business, fully registered with SAM.gov (CAGE Code: 143M9) and the Florida Office of Supplier Diversity, ensuring you partner with a trusted, vetted provider.
Transparent Support
We believe in clear, open communication throughout every project, keeping you informed and involved every step of the way.Seamless Service Delivery
From staffing to janitorial and daycare services, we streamline operations to provide reliable, high-quality solutions that meet your exact needs.Flexible and Customized Solutions
Our services are tailored to fit your unique requirements—whether short-term contracts or ongoing support, we adapt to your business demands.Experienced and Dedicated Team
Our professionals bring expertise and commitment to every assignment, ensuring excellent results and client satisfaction.
Join the team
At Glass Connect Solutions, we’re committed to delivering exceptional customer service that goes beyond expectations. We’re looking for passionate, dedicated individuals to join our dynamic team. If you thrive in a collaborative and innovative environment, are committed to outstanding service, and want to be part of a cutting-edge virtual call center, we want to hear from you.
Become part of a company that values your growth and offers real opportunities for advancement—all within a supportive, customer-focused culture.
Take the next step in your career with us and help make every customer connection clear, efficient, and extraordinary. Apply today and be part of our success story!
"Working with GlassConnect Solutions has been a game-changer for our customer service operations. Their team’s dedication to providing exceptional support is evident in every interaction.
From seamless communication to proactive problem-solving, they consistently exceed our expectations. Their commitment to transparency and continuous improvement has not only enhanced our customer experience but also streamlined our processes.
We highly recommend GlassConnect Solutions to any business looking to elevate their customer service and achieve outstanding results."
— Kay W. Eillil Staffing